Key Facts May 2018 – April 2019
- 19.1 million passenger journeys
- 7.5 million miles operated
- 545 employees
- 173 buses and coaches
- 98.9% reliability
- 94% customer satisfaction
- 86.9% punctuality
Stagecoach in Oxfordshire provides local bus services throughout Oxford City and Oxfordshire. It also operates the Oxford Tube coach service between Oxford and London.
Our aim is provide safe, reliable, punctual, clean and comfortable services with good value for money range of tickets and fares. This annual report covers the year from May 2018 to April 2019.
You can also find out more about our parent company, Stagecoach UK Bus.
Our customer service team are available to help you:
Telephone: 01865 772250
Fax: 01865 405500
Telephone: 01865 772250
Stagecoach in Oxfordshire, Horspath Road, Cowley, Oxford OX4 2RY
Cash is locked away overnight and at weekends, to ensure we have your property and have it ready for collection please contact by phone.
Follow us on Twitter to get services updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it’s good, or not so good):
Please remember to include details of the route, date and time of the bus journey you were on.
We really value your opinion on how we are doing - please feel free to drop us an email or write to us.
Please see our guide to tickets for a summary of our tickets and passenger types in Oxfordshire and if you still have a question, please call or email us.
Thames Transit Ltd and Midland Red (South) Ltd trade as Stagecoach Oxfordshire and Oxford Tube.
Registered Office: Thames Transit Ltd. One Stockport Exchange, 20 Railway Road, Stockport, Cheshire SK1 3SW (Registered in England No. 2272113) - Oxford and Witney depots;
If you still haven't found what you're looking for, please call, tweet or email our Stagecoach head office in Oxfordshire.
Our customer service team are available to help:
Day Telephone: 01865 772250
If you can't find the timetable information you need on our website, please contact Traveline for full timetable information.
They're open from 07:00 to 22:00 weekdays and 08:00 to 22:00 at weekends.
Telephone: 0871 200 22 33*
*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.
For smartcard enquiries eg help with using the e-shop, delivery issues, cards not working, lost or stolen tickets, etc. please contact us:
Telephone: 0345 810 1000* or
Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.
*Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.